Delivery Model

ACT-SaaS^SM Service

3n provides the 3n mass notification system via 3n’s proprietary ACT-SaaS service, an advanced Software-as-a-Service (SaaS) delivery model with multiple data centers in an active-active configuration—the only mass notification provider to offer this level of security, performance, and availability.

3n’s ACT-SaaS service provides customers with extraordinary scalability, unparalleled availability and security, lower implementation and maintenance costs, free upgrades, 3n-delivered maintenance, and fast implementation. ACT-SaaS enables customers to access powerful software over the internet at maximum performance levels without purchasing or maintaining hardware, software, or telecommunications equipment.

Unlike some Application Service Provider (ASP)-based mass notification systems, 3n’s ACT-SaaS notification solutions focus more on what the customer wants rather than what the solution provider can deliver. With superior performance, scalability, and lower total cost of ownership (TCO), 3n’s ACT-SaaS notification system is the number-one choice of large organizations over ASP, on-premise, and simple SaaS solutions as a direct reflection of the change in business requirements and demands by organizations.

Why Choose an ACT-SaaS Solution?

Unrivaled performance and dedicated availability
3n’s ACT-SaaS mass notification system gives customers dedicated availability plus access to  additional communication resources across multiple data centers, ensuring the highest level of message throughput—several times faster than on-premise or ASP solutions, which are limited by port capacity or server access in a single data center. 3n maintains all aspects of the system infrastructure, avoiding problems caused by notification solutions that depend on third-party technology to deliver messages.

Availability any day, at any hour
ACT-SaaS enables everyone—employees, customers, and more—to log in to the system from anywhere, 24x7x365. 3n employs multiple data centers in the U.S., Canada, and the U.K. using a proprietary ACT-SaaS active-active configuration—the only mass notification provider to offer this level of performance, availability, and security—so the system is always available when you need it.

Data stays safe, secure, and always available during disasters and outages
What happens to your contact data in a natural disaster, terrorist attack, or power outage? With 3n ACT-SaaS, data resides on advanced 3n infrastructures, not on third-party leased equipment. Built-in redundancy ensures continual access regardless of the situation.

Lower costs
On-premise software requires an expensive up-front purchase of perpetual licenses and annual maintenance fees in addition to the internal resources necessary to manage the equipment, telecommunication lines, backup power, data backup, redundant networks, and more. ASPs require restrictive “ports-of-capacity” purchases, resulting in a dramatically higher total cost of ownership than ACT-SaaS at a much lower capacity. All ACT-SaaS costs are included in one annual subscription agreement, requiring less capital upfront and delivering considerable cost savings over time.

Pay-as-you-grow pricing
Large companies choose ACT-SaaS for its security, cost savings, and ability to scale as needs increase; smaller companies find ACT-SaaS to be the logical choice because of the flexibility of its pay-as-you-grow structure. ACT-SaaS is scalable and extensible; as an organization grows, so can its notification solution.

Quicker deployment
ACT-SaaS offers dramatically faster implementation times. Rolling out an ACT-SaaS solution to all or part of your organization is easy—no additional hardware or software to buy and no time spent installing applications or training staff. 3n implementations are measured in days and weeks versus other solutions that require several months or more to deploy.

ACT-SaaS: Superior Performance and Highest Return-on-Investment

	Generation 1 On-Site	Generation 2 ASP	Generation 3 Simple SaaS	Generation 4 ACT-SaaS
At a Glance	Slowest call throughput Highest security risk Single point of failure Highest costs Burden on customer to maintain and upgrade Longest implementation cycles	Variable performance Possible security protocol holes and inconsistencies Moderate cost savings Vendor responsible for maintenance and upgrades; vendor and customer share performance responsibility	High performance Low security risk Lower costs Vendor responsible for performance, maintenance, and upgrades Fastest deployment	Most reliable with no failover delays Best performance Lowest security risk Highest uptime Lowest costs/best value Vendor responsible for performance, maintenance, and upgrades Fastest deployment and time-to-value
Performance	Slowest call throughput. Determined by the hardware, software, and telecommunications resources purchased. Increasing capacity is only possible by buying new equipment and additional ports, and assigning more personnel to maintain.	Variable performance. Customer shares communication resources on a single server or in a single data center. Scalability constrained by specific server and data center. Customer can pay for additional ports of capacity.	High performance. Customers use all communication resources across vendor data centers without additional cost.	Top performance. Customers have dedicated availability and access to additional communication resources across all vendor data centers without additional cost. Customers dynamically scale across resources while maintaining security and performance levels uninterrupted by failover delays.
Security, Reliability, Availability	Highest risk. Hardware on customer premise – typically less secure than top-tier data centers. Single point of failure that is geographically susceptible. Customer is solely responsible for onsite hardware and software for every installation.	Medium risk. Security may vary from installation to installation and from data center to data center. Customers assigned to a shared server in a single data center. Availability tied to a single data center as a point of failure, with failover to a backup data center to recover.	Lower risk. Single vendor maintains highest level of security. System and processes are required to comply with industry-standard protocols and are subject to third-party audits. Customer has access to all resources across all data centers all of the time.	Lowest risk. All of the benefits of SaaS PLUS active-active data center configuration that eliminates single data center point of failure. No failover delays typical with all other solutions.
Costs	Highest costs. High upfront and ongoing costs to purchase and maintain hardware, software, and telecommunications. To add capacity, customer must bear the entire infrastructure expense.	Moderate cost savings. Annual subscription price for a pre-sale determined number of communication ports in a single data center location. Customer can add capacity by paying for additional ports using a “price-per-port” approach.	Economies of scale. Annual subscription price for access to all resources. Vendor continuously adds capacity with costs shared across entire customer base.	Best value. Annual subscription price for access to all resources. Vendor continuously adds capacity and active-active data centers with costs shared across entire customer base.

The Smart Choice: ACT-SaaS

When message delivery time, system availability, and security are the key criteria for your notification system, the only practical, cost-effective solution that organizations large and small are turning to are ACT-SaaS notification solutions. With significantly shorter implementation times, fewer budget overruns, and unparalleled reliability, ACT-SaaS is quickly becoming the best-practice solution for every organization.